This is vital! Unfortunately, there are some home pest control businesses out there that are operating illegally without the required licences. Ensure they are fully licenced, and don’t hesitate to ask for licence details if you feel they may be unprofessional or unqualified

On completion of any pest control service, your technician should supply a report including: pests being treated, chemicals/products used, where they’ve been applied, and even how much was used. Not only does this report serve as a summary of the service, it also typically includes payment, warranty and renewal details.

Good customer service instils trust and confidence. If a pest control company is difficult to contact or seems unprofessional – warning! You should feel as though the technician has tailored their suggestion to your needs, answered any questions and given you all the information required to understand what’s being carried out.

A company renowned for providing quality termite and pest control services is the right choice for you. Check out their website or social media pages for customer reviews and an insight into the history of the company. If they don’t have an online presence, it’s likely there’s a reason!

As price is a major factor for many homeowners, it’s important to compare quotes. Unfortunately, some pest and termite control businesses may overcharge while using diluted products or inferior practises. This is even more common for those prices that seem ‘too good to be true’. In such a competitive industry, many companies may quote incredibly low, then will surprise you on site with extra charges. A legitimate pest control company will only use quality, environmentally safe products and the latest technology, and will not waiver on their price without discussing any findings with you first.

The termite and pest control company you choose should thoroughly explain the treatment options available to you, including the effectiveness of the chemicals they plan to use. A qualified technician will always advise if you, your children or your pets will be required to leave the property for a certain time. If they seem nonchalant about safety or uneducated about their products – go elsewhere.

This is particularly important when it comes to termite control. As homeowners’ insurance doesn’t always cover termite treatments or repairs, make sure you choose a reliable company who are insured themselves, and provide educated options on the best termite management plan for your home. Many suppliers also offer a warranty on their products, so make sure you ask the technician about this.